Opiskelijankatu 17 A12
33720 Tampere, Finland
Tiera-repro.com VAT number: FI16471130
Tiera Reproductions customer register.
Purpose of the register
Personal information is collected for the upkeep of customer relationship and the purpose of direct marketing. This means information required for handling orders, dispatching orders and contacting the customers.
Information is not handed over to the third parties. Customer has the right to forbid the use of this information for direct marketing.
Contents of the register
The register is formed from the following information of the customer: First and last name, address, phone number, email, language, information on permission of direct marketing, record of past purchases, deliveries, discounts, user name and password as well as tracking information.
Sources for the register
Directly from the customer through the webstore, from returns or contact forms, via telephone, email or orally.
Transfer of the information
Information is only used for maintaining the customer relationships with Tiera Reproducstions. Information is not transferred to third parties except in the technical requirements of the webstore (the managing of servers and the webstore platform), shipping the oders, in case of debt collecting or in case of a lawful order from the authorities.
The information is located electronically in a protected server of Tiera Reproductions, which can not be accessed by outsiders.
- User session ID
- User language setting
- User currency setting
We comply with The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).
We store the following information into our database to use in sales, accounting and reporting.
Information given by the customer:
- First and last name
- Phone number
- Email address
- User name and encrypted password
- Information on permission of direct marketing
- IP address
- Device information
- Record of past purchases
- Delivery information
- Discount information
- Package tracking information
Only our employees have access to this data.
We hold this information for as long as we can fulfill the usage cases specified in this policy or for as long as specific laws oblige us to.
You can request to view all data we have of you via this link: GDPR Personal Data Request
You can request the deletion of all personal data we have of you via this link (irreversible): GDPR Right to be Forgotten Request